@techreport{oai:ir.ide.go.jp:00032990,
 author = {Daroy-Morales, Rowena E.V.},
 month = {},
 note = {application/pdf, IAL001800_005, AHPH/347.9/Aj1},
 title = {Chapter One Overview of the Dispute Resolution Mechanisms Part II: Alternative Dispute Resolution (ADR): How Out-of-Court Systems Are Used as Dispute Resolution Mechanism},
 year = {2002}
}